All CRS2020 Attendees are invited to this special pre-conference afternoon learning event.

Join us Tuesday afternoon, from 1:30 p.m. – 5:30 p.m. for an in-depth discussion that includes the art of skiptracing as well as the practical and operational techniques, combining people resources and technology options. Discuss the challenges and operational impacts of evolving technology solutions. Watch as we put Vendors on the “Hot Seat” with questions on guarantees, controls and processes. Learn how to measure success and determine when to stop. Hear tips and techniques as our various expert panels delve into the details you need to maximize your ROI from skip efforts.

Limited space. Maximum 80 seats. No additional charge to CRS2020 attendees, but reservations suggested.

Tuesday - May 5, 2020
Time Event
1:30 p.m. - 2:00 p.m. The Art of Skip Tracing - Internal, External & Waterfalls
2:00 p.m. - 2:30 p.m. People Resources - Tools, Training & Hiring
2:30 p.m. - 3:00 p.m. Vendor Hot Seat - Guarantees, Controls & Processes
3:00 p.m. - 3:30 p.m. Break
3:30 p.m. - 4:00 p.m. Outsourcing to 3rd Party Vendors
4:00 p.m. - 4:30 p.m. Utilizing People and Technology to Locate Collateral
4:30 p.m. - 5:00 p.m. Locating Assets
5:00 p.m. - 5:30 p.m. Measurement, ROI & When to Stop
Moderator Topic and Biography


Bev Evancic
Resource Management Services, Inc.

Biography: Bev Evancic has almost 25 years’ experience in collection and recovery. She has managed all phases of collection and recovery operations, including automated dialer units, bankruptcy and legal units, skip tracing units, internal collections, outside collection agency networks, and Consumer Credit Counselling.

As a Consultant for Resource Management Services, Inc., Bev has spearheaded collection and recovery best practices reviews for many top credit grantors. Her articles on dialer operations, agency management and bankruptcy best practices have been widely publicized.

Prior to joining Resource Management Services, Inc. in 1995, Bev managed the Recovery Department for AT&T Universal Card Services where she developed the bankruptcy, probate, internal and litigation processes.



Collection and Recovery Solutions

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10440 Pioneer Blvd. Suite 2, Santa Fe Springs, CA 90670. Contact 562-906-1101 if there are any questions.