The Collection and Recovery Millennial Peer Group – focused on relevant topics for Millennials. This organized peer network, is an elite network of young professionals in the industry focused on issues of relevance to Millennials. Whether you meet the age requirements of a Millennial, or think like a Millennial, or just have an interest in Millennials – this group can be for you.

It’s designed by Millennials, and those interested in the Millennial mindset, or wanting to better understand the Millennial customer, employee, boss or family member. Meet others interested in all topics relevant to Millennials. Discussion topics may include: Millennial Career Paths – Encouraging Millennials in Your Organization; Communication with Millennials; Communicating on the “Work/Life Balance” Conundrum; Communication with Different Generations; Paying Off Student Loan Debt; Demystifying and Debunking Some of the Millennial Myths; Social Media in the Workplace; and, Reaching Millennials. (Finalized agenda will be created after a survey of interested participants)

The organizational Millennial Peer Group meeting will be facilitated by Matt Justice, President of Professional Bureau of Collections of Maryland. Matt understands Millennials from a personal perspective, as well as a leader of his company, with many millennial employees. Whether thinking about getting millennials to pay, contacting millennials or developing millennials to manage and lead within the organization – all topics are of interest.

As a special addition to the Collection and Recovery Solutions conference, CRS2019 will feature a Millennial Mentoring / Reverse Mentoring program. It’s not a long-term commitment, but a conference program that puts both mentors/mentorees together for a 20 minute mentoring session during our Networking Breakfast on Friday. If you have an interest – we’re interesting in chatting with you. There is a lot to be learned about Millennials, and from Millennials, and there are also some lessons Millennials could learn from other generations. Whether Millennials are teaching Non-Millennials how to relate to them, or Boomers are sharing some of their wisdom, there is a great opportunity for starting the communication.

To start the conversation, if you’re attending CRS2019, and interested in the group – let us know. We’d like to hear from you. Email us at

Time Event
Wednesday - May 8, 2019
3:30 p.m. - 4:45 p.m. Millennial Peer Group - Collections & Recovery
Moderator Topic and Biography

Matt Justice
Professional Bureau of Collections of Maryland Inc.

Topic: Millennial Peer Group - (Open to All Attendees)

Biography: Matt joined PBCM after completing his Masters’ Degree in International Business at Concordia University – Wisconsin in 2011. While in Graduate School, Matt worked for wealth management firm Wells Fargo Advisors. Matt spent the first few months at PBCM as a collector to learn the operations side before transitioning in to the sales and marketing department when he was promoted to Client Relationship Manager. He now helps coordinate and manage PBCM’s sales and marketing efforts as the VP of Business Development. He has over 5 years of experience in the collection industry.

Collection and Recovery Solutions

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