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	Resource Management Services, Inc. is proud to bring you Collection and Recovery SolutionsSM2011 Conference! Challenges and Opportunities in a Changing World This content rich educational conference gives the techniques, strategies and resources for maximizing collection and recovery outcomes. Our goal is to enrich the intensity of the conference for the exhibitor, attendee and sponsor alike with an unparalleled learning experience. This is an exclusive gathering of industry professionals like none other! INVITATION TO ATTEND Senior-level creditors involved in collection, recovery operations, and strategy are invited to attend this exclusive meeting. Registrations will be accepted on a first-come, first-served basis. If you are a senior level creditor involved in collection and recovery, and are interested in receiving an invitation, please contact us at (562) 906-1101 or E-Mail: CRS@resourcemanagement.com. Entirely creditor-focused, with exciting presentations by leading creditors. Round table sessions for in-depth peer networking and best practices discussions are just part of an exciting agenda. CREDITOR REGISTRATION INCLUDES: The creditor registration fee includes all conference general sessions, conference materials, meals, receptions, admission to the exhibit hall and networking events. In addition, creditors can enjoy the Cyber Cafe and Gourmet Coffee Bar throughout the event. Finally, all creditors are eligible for Friday's laptop drawing and are entered automatically (must be present to win). All registered attendees may book hotel rooms under the CRS2011 room block at a rate of $265 per night. INDUSTRY VENDORS: Industry vendors are limited, if you would like to attend CRS2011 and your company is not a first party issuer (creditor) please contact us at (562) 906-1101 or E-Mail: CRS@resourcemanagement.com. Include your company name, the services and/or products you provide and a CRS representative will contact you shortly. DRESS CODE: The dress code is business casual. Be comfortable while learning new trends and networking with other attendees. Choose your shoes carefully because you may do a lot of walking. Receptions, Four Seasons style, don’t require a tie or jacket, but many elect to wear one or both. ANTI-TRUST Resource Management Services, Inc. is sensitive to anti-trust concerns, and is working with Mr. Oscar Marquis of Oldaker, Belair & Wittie who will be present throughout the event to help avoid potential anti-trust issues. This service is being provided as an accommodation to the attendees at Collection and Recovery SolutionsSM2011 to assist with anti-trust issues. For further information, see our Anti-Trust policy under the "Other Information" menu tab. WATCH FOR THESE CONFERENCE ICONS Collection and Recovery SolutionsSM2011 is an invitation only event, with a limited number of vendors participating as exhibitors and sponsors. Registered exhibitors and sponsors can be identified by their OFFICIAL SPONSOR or OFFICIAL EXHIBITOR logo.              MARGARITAVILLE NETWORKING EVENT Margaritaville Networking Event at Mandalay Beach and Pool Wednesday May 11, 2011 12:00 PM - 4:00 PM Sponsored by: Pool attire recommended. Wear your trendy bathing suit, cute cover-up, sunglasses, and flip-flops. Shorts are stylish too. No ties or slacks needed at the beach. This is a casual event. SPONSORS                                        MEDIA SPONSOR		KEYNOTE SESSION Regardless of what the written rules are, we need always to be doing the RIGHT thing. Performance cannot be our number one goal. We can never sacrifice integrity for the sake of performance. Consequently, integrity must always be our primary concern. And integrity requires a commitment to the spirit of what is right (i.e., social responsibility, the spirit of the law) even beyond a commitment to the letter of the law. Given what is going on with our industry, with heightened scrutiny from regulators, attorneys general, legislatures, consumer advocacy groups, and the media, this topic is both engaging and timely! FEATURED SPEAKER Manuel H. (Manny) Newburger is the President of Barron, Newburger & Sinsley, PLLC , a multi-state law firm with offices in Austin, Houston, and Dallas, Texas, Tampa, Florida, and Scarsdale, New York. He is also an Adjunct Professor at the University of Texas School of Law, where he teaches consumer protection law, and the President of Fair Debt Consultants, LLC, through which he provides training and management consulting services to the collection industry. Mr. Newburger is the principal author of Fair Debt Collection Practices: Federal and State Law and Regulation (Sheshunoff & Pratt). GUEST ROOM RESERVATIONS Enjoy the CRS2011 discounted room rate. Limited Supply - Book Now! BANKRUPTCY WORKSHOP With various rule changes, as well as some legal and operational issues brewing with the Supreme Court decisions, bankruptcy is back on the front burner in 2011.  This forum is geared for the creditor involved in managing the bankruptcy operation.  This forum will discuss: Bankruptcy Statistics and Forecasts, Views from the Court, In-Depth Legal Aspects for the Unsecured and Secured Creditors, Mortgage and Auto Specialties.  In addition, join our discussion of products available for effective managing of bankrupt accounts, such as scoring at the time of filing, scrubbing and monitoring Chapter 7 no asset cases and more.  This workshop is available to all CRS registered creditors, at no additional charge, but space is limited, and reservations are required. - MORE DETAIL CREDITORS ROUNDTABLES In addition to the quality speakers in our main conference sessions, the Creditors Roundtables on Friday morning give the attendee the opportunity to choose three different Roundtable sessions to join. This allows the attendee to discuss and explore issues of importance from a variety of collection and recovery topics with the discussions led by an industry peer with knowledge specific to the topic. This is an excellent peer networking opportunity in an informal roundtable setting. AUTO FINANCE PEER GROUP MEETING The Auto Finance Peer Group break out session facilitated by Jay Cocchiara and Kelli Edmonds of Chase Auto Finance, provides auto creditors the opportunity to meet with industry peers to discuss auto recovery issues, challenges and best practices.
	Contact Information: Resource Management Services, Inc. 10440 Pioneer Blvd., Suite 2 Santa Fe Springs, CA 90670 Phone: (562) 906-1101 Fax: (562) 906-1212 Email: CRS@resourcemanagement.com Collection and Recovery SolutionsSM 2011 is a service mark of Resource Management Services, Inc.