Title: Establishing 'Win-Win' Partnerships with Agencies

About Joe Adams:
A 25-year veteran of the collections and recovery industry, Joe currently manages recovery for CitiFinancial, Inc and CitiFinancial Mortgage Company. Joe began his career on the agency side as a collector at Financial Collections Agency (FCA), and subsequently worked in management at
... Read More » American Creditors Bureau (ACB) and Asset Management Outsourcing (AMO). Joe spent 16 years with First USA/Bank One, managing sales, internal recovery, agencies, and attorneys for both the credit card issuing and card acquiring businesses. A Philadelphia native, he currently resides in the Dallas area.

Title: Operational Perspective

About Melyssa Barrett:
As Group Director of Loss Mitigation Services, Melyssa is responsible for keeping Member financial institutions up to date on bankruptcy issues. In this role, she is responsible for managing bankruptcy data, publishing bankruptcy statistics and bankruptcy research projects.
... Read More »

A 22-year veteran to the financial services industry, she is also responsible for Credit Risk Solutions focusing on processing products that add value to Member financial institutions. From bankruptcy prediction to bankruptcy recovery, she focuses on mitigating losses and improving recovery. In addition, she is responsible for financial education for "at-risk" consumers to reduce recidivism and mitigate risk. Melyssa sits on the Board of Directors for the American Bankruptcy Institute, Consumer Credit Counseling of San Francisco, the Advisory Board for the National Foundation for Credit Counseling, the National Data Center, and is a member of the National Association of Chapter 13 Trustees, and the National Association of Bankruptcy Trustees. She more frequently presents to Visa Members on bankruptcy and loss prevention strategies.

In 1989, Melyssa began her Visa career as a point-of -sale representative, where she provided support to Members and merchants through the Visa point-of-sale help desk. Prior to joining Visa, Melyssa spent seven years with Citibank. In her last position there as Bankruptcy Recovery Manager she was responsible for managing various bankruptcy related projects. She also spent time at Wells Fargo in retail banking. Melyssa holds a Bachelor of Science in Marketing.

Title: Legal Perspective

About Alane Becket:
Alane A. Becket is a managing partner at Malvern, PA based Becket & Lee LLP, a law firm specializing in the representation of consumer creditors and debt purchasers in bankruptcy matters. The firm’s services include volume secured and unsecured claim processing, filing and transfers, claim defense, ... Read More » preference and fraudulent transfer defense, auto deficiency claims practice, prosecution of non-dischargeability actions, and objections to confirmation, among others. Ms. Becket graduated from the Pennsylvania State University and Widener University School of Law. She was admitted to practice in Pennsylvania and New Jersey in 1992 and has continually represented creditors and debt purchasers in commercial and bankruptcy matters and FDCPA defense since that time.

Ms. Becket is a member of the National Association of Chapter Thirteen Trustees (NACTT), the National Association of Bankruptcy Trustees (NABT), the American Bankruptcy Institute (ABI), where she is a contributing editor and authors an annual column for the “Consumer Corner”, the National Association of Retail Collection Attorneys (NARCA), where she serves on both the Education Committee and the Debtor Scam Task Force, the American Collector’s Association and is an associate member of the Debt Buyer’s Association.

Ms Becket has presented seminars on the Bankruptcy Abuse Prevention and Consumer Protection act of 2005 at Resource Management Service’s Educational Forum for Creditors, the American Collector’s Association annual meeting, the NARCA fall conference, and for the Strategic Research Institute and the American Conference Institute.

Title: Pros and Cons of Outsourcing

About Frank Bouche:
For nearly 5 years, Frank has been Group Vice President and Manager of Collections at Chevy Chase Bank based in Bethesda, Maryland. In that role, he is responsible for all facets of collections servicing and other related activities for its indirect retail and sub-prime auto loan portfolios.
... Read More »

Prior to joining Chevy Chase Bank, Frank’s experience includes over twenty nine years with Bank One in Phoenix, Arizona; as regional Collections VP in its Auto Finance division; and Sr Vice President of Collections for about 3 years with First Security Bank in Salt Lake City, Utah; prior to its merger with Wells Fargo.

He has overseen a wide variety of consumer lending products including indirect retail auto and leases, sub-prime auto, home equity and credit cards, and played a key role in the management of loan securitization programs.

Frank has also been responsible for managing of multi-site consolidation initiatives; technology and systems selections / conversion projects; implementation of risk based / score driven collection strategies and in the re-engineering and re-designing of processes including the development of outsourcing strategies.

Frank attended Arizona State University and the Darden School of Executive Development, and he has been an active member and serves on the Consumer Banker’s Association (CBA) Collections Committee since its inception in 1997; facilitating a variety of sessions including sub prime auto collections, Bankruptcy management; and Assets disposition.

Title: Sellers Best Practices

About Alfred J. Brothers, Jr. (Al):
Mr. Brothers is a Senior Executive Vice President of Cavalry Portfolio Services, LLC. Cavalry has been actively purchasing, collecting and reselling non-performing consumer debt portfolios since 1991. Since January 1999, Cavalry has purchased hundreds of portfolios with nearly 7 million
... Read More » accounts with aggregate balances in excess of $13 billion. Cavalry actively collects its portfolio and also resells selected accounts.

Prior to joining Cavalry, Mr. Brothers was a Senior Manager with BDO Seidman, LLP and advised clients on loan portfolio acquisitions and sales. Prior to BDO Seidman, Mr. Brothers was the President and CEO of a savings bank with $300 million in assets. He has co-authored two books published by the American Bankers Association and has authored articles on Sales of Distressed Debt that have appeared in Collections & Credit Risk, Hart Energy Markets, and Health Leaders. Mr. Brothers received his M.S. in Mathematical Statistics from the University of North Carolina-Chapel Hill and a B.A. with Honors in Mathematics from Oberlin College.

Title: Operational Perspective

About Carolyn Brown:
Carolyn Brown’s responsibilities include management of the Bankruptcy and Legal Action Recovery Department, in the Consumer Portfolio Services Division of Nissan Motor Acceptance Corporation (NMAC) and Infiniti Financial Services (IFS). In this capacity Ms. Brown has responsibility over
... Read More » the pre and post charge off bankruptcy and legal action recovery portfolio. Additionally, Ms. Brown oversees NMAC/IFS outside counsel in all 50 states and territories.

Ms. Brown is respected and characterized by colleagues and peers as a passionate advocate for creditor’s rights. Her expertise and common sense leadership is widely respected in the bankruptcy industry.

Ms. Brown is a member of the National Association of Chapter Thirteen Trustees (NACTT), the National Association of Bankruptcy Trustees (NABT), and the American Bankruptcy Institute (ABI). She participated in the 2006 Advanced Consumer Bankruptcy Practice Institute and has served as a panel member at the NACTT conferences. Ms. Brown mixes Texas common sense with the United States Bankruptcy Code to protect the interest of NMAC/IFS.

Moderator: Auto Finance Peer Meeting

About Jay Cocchiara:
Jay is a graduate of Loyola University in New Orleans and an alumnus of the Graduate School of Banking of the South at Louisiana State University. He started his banking career 22 years ago at First Commerce Corporation in New Orleans, where he served in a variety leadership roles related to retail
... Read More » banking and lending. 6 years ago, Jay joined Bank One's auto finance team in Phoenix to establish centralized national operations for a number of specialty collections functions, including bankruptcy and recovery. He has also served as National Loan and Lease Servicing Manager for Bank One Auto.

When JP Morgan Chase acquired Bank One in mid-2004, Jay developed and implemented integration strategies for the Chase and Bank One auto collections, bankruptcy/recovery and vehicle remarketing functions, and then took on his current role as manager of Chase Auto's National Recovery Group. In this role, his responsibilities include management of all end of term lease, bankruptcy and recovery collection operations for the Chase auto portfolio.

Title: Pre-Charge-Off Settlements

About Don Davey:
Don Davey serves as the Director of Collections and Recovery Solutions at Intelligent Results. In this capacity Mr. Davey is responsible for defining and positioning the Collections and Recovery solutions we offer to the market and also serves as the in-house expert on Collections and Recovery operations.
... Read More » He was previously the director of market management at Fair Isaac, where he provided operational and business expertise in the Business Strategy, Strategic Partnerships, Product Development and Business Development areas to successfully launch new products and services in the collections and recovery markets. Prior to Fair Isaac, he was chief operations officer at Asset Management Outsourcing, a multi-site collections and business process outsourcing company. He has also held senior management positions at GE Capital and Citicorp. Don is a seasoned professional in the collections industry having spoken on the subject of the effective use of scoring at various seminars, web casts and events around the country including the Debt Buyers Association Retreat in Banff.

Title: Sellers Best Practices

About Bev Evancic:
Bev Evancic has almost 20 years experience in collection and recovery. She has managed all phases of collection and recovery operations, including automated dialer units, bankruptcy and legal units, skip tracing units, internal collections, outside collection agency networks, and Consumer Credit Counseling.
... Read More »

As a Consultant for Resource Management Services, Inc., Bev has spearheaded collection and recovery best practices reviews for many top credit grantors. Her articles on dialer operations, agency management and bankruptcy best practices have been widely publicized.

Prior to joining Resource Management Services, Inc. in 1995, Bev managed the Recovery Department for AT&T Universal Card Services where she reengineered the bankruptcy, probate, internal and litigation processes.

Title: Best Time to Call/Treatment Optimization

Description: Do you feel like you are spinning your wheels searching for the most effective collection practices to decrease roll-rates and avoid costly charge-offs? The classic collections operations approach of behavior score, segmentation and heavy list penetration creates a constant struggle of trying to balance collections results with collections operations efficiencies while complying with collections regulations. These strategies result in time inefficiently spent repeatedly calling the wrong customers at the wrong time and often deliver diminishing returns in roll rates and dollars collected.

Collection operations management is discovering that by using predictive analytics and optimization technologies that they can target the best treatment option as well as target the best time to call each delinquent account holder to increase the probability of cures. Creating a collections strategy that optimizes both treatment assignment and the best time of day to make calls will result in fewer calls and more Promises-to-Pay, which will result in decreased roll-rates, improved efficiencies and easier adherence to collection regulations.

About Tom Evans:
Tom Evans leads product management efforts for Austin Logistics. In his position, he is responsible for driving the product direction and go-to-market strategy for Austin Logistics’ predictive analytic solutions. He has over twenty years of hi-tech business experience helping start-ups to Fortune
... Read More »   500 companies plan and launch winning products. His experience crosses sales, marketing, business development and engineering across multiple industries, including financial services, call centers, manufacturing and defense. Tom has a Bachelors degree in Electrical Engineering from The United States Air Force Academy and an MBA from The University of Texas at Austin.

Title: Strategic Skip: When You Can't Connect

About Charles S. Filipek:
Charly has spent 37 years in the collection industry, and is known to be a subject matter expert on process management and behavioral engineering. His expertise includes development of location processes that have been adapted by many organizations. Some of his accomplishments include the
... Read More » development of 'no contact' strategies used exclusively in the bank card industry and also in the development and execution of emotional marketing strategies used in conjunction with the Hallmark Corporation that have been heralded in the Wall Street Journal.

Prior to joining Verifacts, Charly held the following management positions:
1988 - 2003 Director of Asset Management - Discover Financial Services, Phoenix, Arizona
1984 - 1988 Vice President - The Associates, Los Colinas, Texas
1972 - 1984 Collection Manager - First Card, Elgin Illinois

Affiliations:
Deer Valley Education Foundation: - President and CEO
Arizona Council on Economic Education - Board of Trustees
Maricopa County Sheriff Enforcement Support Posse - Board of Trustees, Lieutenant

Verifacts is a proven leader in skip tracing, and in providing location information in support of no contact strategies. Verifacts also provides asset investigations and specializes in providing the credit and collections industry with high quality information; 100% verified and guaranteed!

Title: Scoring for Placement Strategy

About Rob Fite:
Rob has over 17 years of experience in the credit and risk management industry. He has in-depth scoring knowledge across the entire credit life cycle, as well as broad expertise in strategy management systems, and work flow processing applications. For the past six years, Rob's efforts
... Read More » have been focused primarily on the collections and recovery industry, where he has been helping numerous collections and recovery organizations become more efficient and effective through endeavors such as: collection strategy optimization, channel scoring, automated process orchestration, and advanced vendor management.

Moderator: Track Two - Post Charge-Off

About John Frey:
John has over 35 years of experience in the financial services industry with credit granters, collection agencies, debt buyers, and BPOs. John managed a number of organizations during his 22 years with American Express and also held senior positions with HHL Financial Services (a major healthcare
... Read More » collection agency), First Card Services (First Chicago); and Chevy Chase Bank.

John was Vice President of Collection at Creditrust. At the time Creditrust was the nations largest purchaser of distressed portfolios. In that position John managed over 1,000 collectors in three sites.

Prior to his current position as Executive Vice President of Collection and Recovery at Compass Bank, John was Chief Operating Officer and Advisor at Tracmail India. Tracmail is an offshore outsourcing company headquartered in Mumbai, India. John managed over 1,000 collection and customer service representatives in two sites and coordinated outsourcing operations with a number of clients in the United States and Canada.

Moderator: Track One - Pre Charge-Off

About John Griggs:
For the past four years, John has been the Director of Loan Servicing at Capital One Auto Finance, based in Dallas, Texas. In that role, he is responsible for leading all of the customer service, collections, repossession, vehicle remarketing, document management, and payment processing
... Read More » activities for their $15 billion auto portfolio.

Prior to joining Capital One, John’s experience includes over twenty-three years with Citigroup, Household International and Bank One in both operations and financial roles, and he has worked in a wide variety of financial services segments, including auto, sub-prime auto, home equity, sub-prime home equity, mortgages, private label credit cards, and securities brokerage.

John is currently on the Board of Directors of the National Automotive Finance Association. Previously, he has also served on the Boards of Directors and Executive Committees of the American Financial Services Association and the National Home Equity Mortgage Association. He was also one of the organizers and initial Board members of the Consumer Credit Counseling Service of Greater Chicago, now one of the largest consumer credit counseling services in the U.S., and served as its Chairman for two terms.

Title: Our Industry in a Changing World

About Bill Herberger:
Bill Herberger is presently an Operations Executive, EVP, in the card service’s Customer Support Division, with responsibility over all pre charge off, business planning, and strategy development for Chase collections. Bill joined Chase Card Services, in July of 2004, previously part of Bank One's
... Read More » organization since February 1997. He has 20 years of banking experience having started with Avco National Bank in 1986, and then moved to Bank of America in 1989 where he worked in both Operations and Project Management. Bill represents Chase Card Services as an active board member for CCCS of Maryland and Delaware and Boys and Girls Clubs of Delaware. Bill holds a Bachelors of Science degree in business management and is presently earning a Management Certificate focused on international business management through the Garvin School of International Management.

Bill represents Bank One as an active board member for CCCS of Maryland and Delaware and holds a Bachelors of Science degree in business management and is presently earning a Management Certificate focused on international business management through the Garvin School of International Management.

Title: Bankruptcy Trustee Perspective

About Hank Hildebrand:
Henry E. Hildebrand, III has served as Standing Trustee for Chapter 13 matters in the Middle District of Tennessee since 1982 and as Standing Chapter 12 Trustee for that district since 1986. He also is of counsel to the Nashville law firm of Lassiter, Tidwell & Hildebrand, PLLC.
... Read More »
Mr. Hildebrand graduated from Vanderbilt University and received his J.D. from the National Law Center of George Washington University. He is a fellow of the American College of Bankruptcy and serves on its Education Committee. He is Board Certified in consumer bankruptcy law by the American Board of Certification and serves on its Board of Directors. He is Chairman of the Legislative and Legal Affairs Committee for the National Association of Chapter 13 Trustees and serves on the Consumer Bankruptcy Subcommittee of the American Bar Association’s Business Law Committee. He is also on the Board of Directors of the American Bankruptcy Institute.

Mr. Hildebrand has served as case notes author for The Quarterly, a newsletter dealing with consumer bankruptcy issues and Chapter 13 practice in particular since 1991. He is a regular contributor to the American Bankruptcy Institute Journal. He is an adjunct faculty member for the Nashville School of Law.

Moderator: Bankruptcy: Challenges and Solutions Under the New Law

About Don Hill:
Don Hill began his business career with IBM and joined Computer Sciences Corporation in 1974. He entered the credit industry in 1984 with a move to CSC Credit Services, where he became the company’s Executive Vice President for credit reporting sales and operations.
... Read More »

Don joined Creditors Bankruptcy Services (“CBS”) as President in 1992. CBS was the first company to offer administrative services for the recovery of bankrupt debt as an outsourcing partner for unsecured creditors.

After 10 years with CBS, Don formed Bankruptcy Management Services in December 2002. His company provided solutions to credit grantors that helped them generate more money with greater efficiently from their consumer customers who filed bankruptcy.

Don became Executive Vice President of National Bankruptcy Services (“NBS”) in April 2005. NBS is the leading nationwide provider of complete bankruptcy management services to lenders of residential mortgages and automobile loans. Combining expertise and technology, NBS provides significant financial and operational benefits to secured lenders, portfolio servicers and owners.

His long held interest in the credit industry extends beyond his occupation. He served as President of the Credit Industry Research Council and is a member of the American Bankruptcy Institute and the National Association of Chapter 13 Trustees. He is also former Vice Chairman of the Consumer Data Information Association, where he was instrumental in creating the first Credit Reporting Resources Guide.

Don earned a Master’s degree in Statistics from Florida State University after graduating from Louisiana College with a Bachelor’s degree in Mathematics.

Title: Web Based Payments & Settlements

About Howard Knauer:
Howard Knauer is a Senior Level Credit Management Executive with 30 years of experience in Consumer Collections, Credit, Risk Management and Debt Selling and Purchasing. He has developed an industry-wide reputation for enhancing business profitability through portfolio and process
... Read More » improvements. He possesses a track record of introducing innovative analytical techniques in the collection/portfolio field to increase performance. Howard is experienced in operational restructuring and building highly effective operational departments. He also has a strong background in Financial Planning, with particular emphasis on improving short and long term profitability in both large and entrepreneurial organizations.

Howard is a proven Manager with strong people management skills who excels in building high performance teams. He also has been a major contributor in improving overall business profit and loss performance from target marketing and cost management perspectives. Howard has been involved in several turnaround and start-up operations, and he has consistently delivered outstanding results in all assignments.

Most recently Mr. Knauer served as Managing Director, eCast Settlement Corp., where he oversaw a $2 Billion purchased debt portfolio. In July of 2004 he assumed the position of President of Receivables Management Solutions, a rapidly-growing collection agency in West St. Paul, MN.

Howard graduated from the City College of New York with a BA in Political Science and Economics. He attended the Bernard M. Baruch College of the City University of New York while working full-time, and received an MBA in Finance and Investments.

Howard currently lives in Lakeville, MN with his wife. He is a member of the American Collectors Association. His leisure activities include travel, reading and stamp collecting.

Title: Buyers' Perspective

About Roger Knauf:
Roger Knauf has been in the consumer receivables industry since the late 1970s. Over the past 28 years he has successfully launched four asset recovery companies, all of which continue to operate today.


... Read More » Knauf's seasoned career in debt recovery includes several prestigious activities and accomplishments. Since 1998, Knauf has been a charter member of the Debt Buyers' Association (DBA); since 2000 he has been a DBA board member; in 2004 and 2005 he was elected DBA president. From 1980-1998, Knauf was an active member of the American Collectors Association. He served on the board of the Wisconsin Collectors Association from 1985-1989 and the Minnesota Association of Collectors from 1991-1998, of which he also was elected president 1996-1997.

In addition to managing several business endeavors throughout his career, Knauf coached high school basketball for 20 years in Wisconsin and Minnesota, served as northern Wisconsin campaign director for Senator Herb Kohl in 1988, and has been an instructor and speaker for many debt collection related programs. Knauf resides in Clearwater, Florida, where he enjoys spending time with his two daughters, as well as boating, basketball and golf.

Title: Bankruptcy Operations

About Thomas Lee:
Mr. Lee is a Managing Partner in the Malvern, Pennsylvania, law firm of Becket & Lee LLP, which specializes in nationwide representation of creditors in bankruptcy matters. Mr. Lee received his B. A. from Villanova University and his J. D. from Villanova University School of Law. He is
... Read More » admitted to practice in Pennsylvania, New Jersey, and Florida.

Mr. Lee has practiced consumer bankruptcy law since 1988. He has worked with bankruptcy trustees and other bankruptcy professionals, providing his expertise on projects of national significance, such as the process of transfer of claims and a national database of bankruptcy cases. He is an often-requested speaker at bankruptcy seminars and conferences for bankruptcy professionals, as well as for bankers and collectors. During the past year, Mr. Lee has given numerous presentations on the anticipated effects on creditors of the new amendments to the Bankruptcy Code.

He is member of American Bankruptcy Institute and was formerly Vice Chair of the ABI Consumer Bankruptcy Committee. He is a member of the National Association of Chapter 13 Trustees, and has been a frequent speaker at their annual conferences. Mr. Lee is also a member of the National Conference of Bankruptcy Clerks, the National Association of Bankruptcy Trustees, and the Consumer Bankers Association.

Title: Disaster Recovery: Lessons from Katrina

About Albert Lord:
Vice President and Manager of the Recovery Department for Whitney National Bank in New Orleans for the past 16 years. Responsible for the recovery of all charged-off assets as well as all bankruptcy matters.

Albert has been in Banking since 1969. ... Read More »

Only Commercial Bank with assets in excess of $1,000,000,000 to have negative charge-offs for five consecutive calendar years.

Married for 30 years with two great kids.

Air Force veteran.

Victim of Katrina: Lost home and all personal possessions - Displaced professionally for 5 months - many lessons learned!!!!

Title: Small Claims & Garnishments: A Credit Union Perspective

About Paul McCoy:
As Vice President of Collections at Columbia Credit Union, Paul McCoy’s efforts and expertise in assisting members in difficult situations has been phenomenal since joining Columbia in 1997. Responsible for reviewing and forecasting delinquencies and loan losses for Columbia’s entire lending
... Read More » portfolio, Paul’s team has achieved the lowest level of loan delinquencies ever experienced at Columbia.

Paul holds a Bachelor of Science Degree in Management at Oregon State University with a minor in Behavioral Sciences. An avid Salmon and Steelhead fisherman, his family includes his wife, June, their three children, Megan and twins, Haley and Rachel, and their two dogs, Maxx and Milo.

Along with his motivation to immerse himself in performing his job, Paul is committed to serving the community where he lives and works. Currently serving on the Board of Directors as President-elect for the Credit Association of Portland, his passion to serve others is demonstrated in his volunteer work for the Blind Olympics, Red Cross, plus other community organizations and local fundraising events.

Moderator: Web Based Tools

About John Meehan:
John P. Meehan is the Senior Vice President of Automated Collection Control, Inc, having worked with ACC since 2003. He has been responsible for helping develop its YouveGotClaims service, a leading industry service for the delivery and management of outsourced debt. With over 17 years
... Read More » experience in the in the debt collection software business, John’s primary responsibility is customer service and client relations. John is a published author in industry trade magazines and frequent speaker at client/vendor user meetings.

Title: FDCPA Complaints & Creditors Responsibilities

About Manny Newburger:
Manuel H. (Manny) Newburger is presently Vice-President of Barron & Newburger, P.C., a law firm having its principal place of business in Austin, Texas. He has been with the firm (and its predecessor entities) since August 1983. He is also an Adjunct Professor at the University of Texas School of
... Read More » Law, where he teaches consumer protection law.

Mr. Newburger is a past Chair of the Consumer Law Section of the State Bar of Texas, and is current Chair of the State Bar’s Advisory Commission on board certification in consumer law. He is also a member of the Commercial Law League of America, where he served four years as Chairman of the Fair Debt Collection Practices Act Committee of that organization, and he is presently the Advisor to that Committee.. He testified as the League’s representative before a United States Congressional Subcommittee regarding the Fair Debt Collection Practices Act at the last Oversight Hearing held on the Act.

A frequent speaker at Continuing Legal Education Programs around the United States, Mr. Newburger has a nationally based consumer law practice in the area of fair debt collection practices. Mr. Newburger has been quoted in articles on FDCPA issues in the National Law Journal, Lawyers Weekly USA and the Texas Lawyer; and in 1995, he represented the Commercial Law League of America as an amicus curiae in Heintz v. Jenkins, 514 U.S. 291, 115 S.Ct. 1489 (1995) White v. Goodman, 200 F.3d 1016 (7th Cir. 2000), and Riviere v. Banner Chevrolet, Inc., 184 F.3d 457 (5th Cir. 1999). He is the co-author of M. Newburger and B. Barron, The Guide to Fair Debt Collection Practices Law in the United States (Faulkner & gray 2000), as well as a number of published articles on consumer law.

Mr. Newburger received a B.A. in history from Trinity University in 1980 and his J.D. in 1983 from the University of Texas School of Law. He has been licensed to practice law in the state of Texas since November 4, 1983, and is admitted to practice before the United States Supreme Court, the United States Courts of Appeals for the fifth and Seventh Circuits, and all United States District courts in Texas. He has been certified as a specialist in consumer law by the Texas Board of Legal Specialization.

Mr. Newburger was a recipient of the State Bar of Texas 1999 Frank J. Scurlock Award for voluntary legal services to the poor.

Title: FDCPA Issues

Description: This open round table discussion will focus on compliance, steps to take to avoid lawsuits, class action update, lawsuits, case law updates or any other legal aspect of collection activity.

About Jesse Riddle:
Jesse Riddle has over 15 years experience in the collections industry. He oversees legal strategy and new business at Riddle & Associates in Salt Lake City, a national collections law firm. A frequent speaker at national collections conferences, Jesse is regarded as an expert on FDCPA related
... Read More » matters. He is politically involved having held fundraising events in his home for U.S. Senators Robert Bennett and Orin Hatch as well as for current Governor John Huntsman. Jesse received his undergraduate and law degrees from Brigham Young University.

Title: Web Based Tools

About Warren Rosenfeld:
Warren S. Rosenfeld, Esq. is the President and General Counsel of Automated Collection Control, Inc, also know as YouveGotClaims, a New Jersey-based electronic data delivery service and data hosting company helping the credit industry communicate claims data electronically in a secure
... Read More » manner. He first joined YouveGotClaims in October 2005 as Director of Global Sales. Warren’s career has included founding the Rosenfeld Attorney Network, one of the earliest and most successful attorney networks, which he lead as Founder and CEO from 1985 to 1998. In 1998 The Rosenfeld Attorney Network was sold to Compass Receivables Management, where Warren became a Senior Vice President. Compass was subsequently purchased by NCO Financial Services, Inc., a subsidiary of NCO Group Inc in 1999 and Mr. Rosenfeld was a Vice President with NCO Financial Services, Inc. from 1999 to 2003.

Warren is also a past president of the National Association of Retail Collection Attorneys (NARCA). He received his B.S. in Economics cum laude from the University of Maryland and his J.D. with honors from George Washington University School of Law. He recently completed serving as president of the Microenterprise Council of Maryland and is active on the governing boards of four not-for-profit organizations. He currently lives in Maryland with his wife and two sons.

Title: Dialer Strategies

About David Schieszer:
David Schieszer, Director of Receivables Management for Cingular Wireless. Mr. Schieszer has over 15 years experience in the management of receivables and recoveries. David has been with Cingular Wireless since its inception in 2000 and was with SBC Wireless prior to that, starting in 1997.
... Read More » He has been in his current position for 5 years and is responsible for internal collection strategies, including live dialer and auto-messaging campaigns. David is also responsible for Cingular’s outsourced agency portfolios and the debt sale process for all charged-off consumer accounts.

Prior to joining Cingular, David held numerous Credit/Collection and Marketing positions with Amoco Oil Company from 1988 - 1996, which included stints in Kansas City, Des Moines and Chicago. David received his undergraduate degree (BS – Economics) from Northwest Missouri State University and a MBA from Baker University. He currently resides in Dallas, TX with his wife and two children.

Title: 21st Century Payment Processing

About Scott Weltman:
Scott Weltman works in the Collection Services and Probate (Deceased Collections) departments in the Cleveland office of Weltman, Weinberg & Reis Co., L.P.A. Mr. Weltman received a B.S. magna cum laude from the University of Southern California in 1986 and a J.D. from the University of Southern
... Read More » California, The Law School in 1989. A member of the American, California, Ohio, and Cuyahoga County Bar Associations, Mr. Weltman is licensed in California and Ohio and is admitted to practice before the U.S. District Court (Central District of CA), and the U.S. Supreme Court. Mr. Weltman is currently a member of Beta Gamma Sigma, Phi Kappa Phi and Order of the Coif. He is also involved with Friends of the IDF (Board Member), Menorah Federal Credit Union (Board Member) and Adult Guardianship Services (Board Member).

Weltman, Weinberg & Reis Co., L.P.A., currently celebrating its 75th anniversary, provides comprehensive collection and litigation services to creditors throughout the nation including major banks & financial institutions, mortgage & lending companies, commercial creditors, government entities, insurance companies, credit unions, service organizations, and utility companies. Practice areas include bankruptcy, collection services, foreclosure/evictions/REO, legal action recovery, litigation & defense, probate, subrogation and corporate & financial services. The firm has offices in Brooklyn Heights (OH), Burlington (NJ), Chicago, Cincinnati, Cleveland, Columbus, Deerfield (IL), Detroit, Grove City (OH), Philadelphia and Pittsburgh.

Title: Privacy & Identity Theft Impacts

About Joel Winston:
Joel Winston is Associate Director of the Division of Financial Practices of the Federal Trade Commission’s Bureau of Consumer Protection. That Division has responsibility over deceptive or illegal lending practices, consumer privacy issues, debt collection matters, and enforcement of many of the
... Read More » nation’s consumer credit statutes, among other things. Among the Division’s recent activities has been the implementation of numerous provisions of the Fair and Accurate Credit Transaction Act of 2003.

Prior to his current position, Mr. Winston was an Assistant Director in the FTC’s Division of Advertising Practices, which ensures the accuracy of national advertising.

Mr. Winston is a frequent speaker and provides guidance and advice to the business and legal communities on consumer protection issues. He received his undergraduate and law degrees from the University of Michigan.